Nonprofits Using Innovative Technology to Increase Meaningfully Engage Donors

More than 25,000 nonprofit organizations and higher education institutions are using Salesforce CRM

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Who says Nonprofits can’t be innovative?  # Salesforce, World’s Most Innovative Company has created a cloud based CRM solution that allows small and medium-sized Nonprofits/Ngos to share their work with donors in the most engaging way possible: through stories.  Salesforce CRM Solutions offers a refreshing, innovating, and time-saving solution for nonprofits that are looking to increase their donor retention.

Expert Salesforce Consultant can help NonProfits on this online mass funding platform “Salesforce CRM for Nonprofits”. Although the implementation isn’t always smooth, they can easily solve all problems in partnership to make it a positive, outcome to your nonprofit organization.
For more on Salesforce for Nonprofits  & Salesforce Consulting Services you can send your inquiry at ( info  @ sfclouds  .  Com)  {*remove spaces between characters before sending email this is for spam protection only}

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Fixing The Leaks Using Salesforce CRM

 

Leaky Bucket Concept

This concept is a very simple basic idea that assumes Total Market Share of a company as a bucket with water as customers. A hole in the bucket causes water to flow out. The same happens with customers. In order to either increase or at least retain our market share, company now has to start attracting new customers, or pull competitor’s customers. These are the two ways.

The first one is to find more customers than those going out. This can be done by techniques like Branding, Product Differentiation Marketing, Targeting a new segment etc. But as basic marketing rules say, It is 5 times cheaper to retain a customer than to get or target new ones this technique becomes the secondary choice of intelligent marketers.

The second tactic is to fix the leakage. However an Ideal situation with zero customer loss is never possible, but reducing the loss of customers or in other words making sure that the leak is small and never grows is a better idea. The diagram below gives a basic idea of the concept.

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Now how do we fix the leak?

As mentioned above fixing the leak totally is an ideal situation which is hard to achieve unless your business is a Pure Monopoly, However using Salesforce CRM Techniques can effectively help you retain your customers. Any company would want repeat purchases of its products and for a repeat purchase one must make sure that his customer is always happy. Not only repeat purchases, but a happy customer can be a one who is suggesting his friends and relatives the same product they use. Hence a happy customer is indirectly a Brand Ambassador for your company, and a unhappy customer may be a Damager of your Brand Image.

Customer is the King… and King must always be Happy.

How a Salesforce CRM works?

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As simple as the above block diagram. It will help you make a good customer database which helps you to divide your customers into different types and heads. It provides a centralized way to collect, consolidate, and share data with the present as well as past customers. You can analyze them using it to learn their needs and complaints and understand the reasons which are making your customers unsatisfied. These issues can be addressed by solutions which would help in a proper Customer Relationship Management and this can be done effectively by  Salesforce CRM. Salesforce is the most popular cloud-based CRM software, claiming 14.8% (highest) of the entire CRM software market with its own testing framework and more standardized which gives it a simpler operational profile.

Author is Techno Functional Consultant at leading Salesforce Consulting firm “SFclouds Technologies”, Providing Consulting on Salesforce.com CRM, APEX, Mobile Applications. You have good opportunity to grab veteran professional cloud based services at “SFclouds“. Take free trial offer on CRM for Nonprofits from Salesforce Inc.

How NGO & Nonprofits Organizations Can Make the Most of Salesforce.com

Would it be a good idea for you to pick a traditional DRM Software, or take a totally creative methodology? What’s the best answer for volunteer, contributor and stipend administration?

Making a donor relationship management system (DRM, or CRM – for constituent relationship manager) for your Nonprofi may appear as though an overwhelming assignment. To start with, the reason for which a legitimately constructed DRM is composed must be dead set; then, how well it is accomplished influences the whole Nonprofit Organization. A DRM can additionally be expensive to improve; so as to augment the framework’s quality, conglomerations frequently contract experts to help in the DRM’s advancement.

DRMs can help charities stay informed concerning volunteers, contributors, gifts and grantees, graduated class, and different relationships. DRMs likewise track occasions, promoting, and individual co operations – from each mass message to each telephone call launched by the staff or by stakeholders. For this very explanation for why, not-for-profit conglomerations can make gigantic utilization of DRMs.

From numerous points of view, philanthropies face the same tests that bigger partnerships do – and afterward some. Not just are they made out of different inner aggregations –, for example improvement, customizing, advertising, conveyances, and outer issues – with diverse needs, however they additionally should strive to help different outside gatherings – ordering volunteers, following gifts, and giving aid. In view of this, DRMS may really be of more amazing quality to philanthropies than they are to bigger, for-benefit partnerships.

The point when searching for a donor relationship management system, numerous charities choose that open source programming is the right result; and now and again take after the suggestions of board parts or trustees without counseling a master. Open source results are engaging, because of the expense of authorizing a business result. While open source programming is “free” from the get go, there are numerous optional expenses that stick it. For instance, the expense to establish programming updates, arrangement and upkeep expenses can rapidly include – even after the framework has been assembled; supplies and hosting charges can effortlessly add up to many dollars a year. Lamentably, both charitable and for-benefit conglomerations don’t completely comprehend or foresee these auxiliary charges around then a DRM result is picked.

They furnish uphold through the Salesforce.com establishment and are interestingly positioned to help not-for-profits – going from the biggest and decently improved conglomerations, for example the Red Cross; to neighborhood 501(c)3s and establishments with modest staffs. Salesforce.com has the information and assets to help your charitable, if you are a youngster organization or a created one. Get the benefits of Salesforce CRM to your organization to increase your resources like supporters, volunteers & donations too.

Nonprofits & NGOs can ask us any questions on CRM for Nonprofits or get our Salesforce Consulting for your nonprofits and let’s have a win-win game for your nonprofit.