Rapid business growth needs Salesforce CRM development

business-growthTo grow any business, the primary part is to know about the needs of customers and market as well. It is now become essential to have an integrated CRM system to analyze business process and connect with customers.

Salesforce.com CRM is the leading system based on cloud computing platform that assist organizations in associating with its prospective business, clients, employees and partners. It also helps a company in sharing data and building business opportunities.

Salesforce CRM caters various needs of an organization and its departments:

  • It is quick, secure and easy to access as it runs on cloud.
  • One can easily connect with its clients and employees.
  • It can quickly share relevant data and information with the clients and team as well.
  • With Salesforce CRM, one can saves a lot of time in searching any file or data as you can easily maintain content library.
  • An organization can plan the social media strategies and report its concussion to its employees.
  • Salesforce CRM provides built-in analytics so one can have the visual representation of business.
  • It is very much useful to develop mobile applications and stay in touch with the employees from anywhere.
  • One can integrate the Salesforce CRM with Google.

SFclouds Technologies provides outstanding Salesforce Consulting solutions for all the requirements by carefully analyzing the business.

Our experts can develop, implement, configure, customize, design, integrate and get trained the staff, so that it is easy for them to access the data and information quickly.

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Website integration with Salesforce

Salesforce.com CRM offers various tools to its users for storing and organizing prospecting data. The data could be even more beneficial when integrated with your company’s website.

A collection of clients’ data and email sign ups can appear on the company’s website are more beneficial if it went straight into Salesforce instead of content management system. Salesforce.com has setup a system that makes it accessible.

Integrate website with Salesforce is very much prevents multiple people from contacting the same lead.  Connecting your website with Salesforce allows you to ensure your company is working with the latest information all in one place.

Manageable Connection of Website with Salesforce

Generate Web to Lead form is the simplest application; it allows you to build a form within Salesforce and lay out which field you wish to collect. Your employees can follow up all the submissions which are directly put in Salesforce and can add into future marketing campaigns.

Expert Programmer is the Backbone of any Implementation

These implementations are technical and would require an experienced programmer. SFclouds Technologies helps your organization in improving the growth rates on your sales and marketing efforts. Website integration in Salesforce can be easily achieved by developers through web services.

Our expert developers will create:

Link between customer’s website account and their Lead or Contact record in Salesforce, pushing or pulling updates between systems to ensure consistency.

Implement third party Email Service Provider within Salesforce to automatically add new submissions to marketing campaigns.

There is lot you can do with Salesforce just be sure you are chosen a right consulting partner who is experienced and smart enough to analyze your business requirements.

If you have any query or need help in integrating your website into Salesforce mail Us at :  info@sfclouds.com or Contact SFclouds Technologies for Salesforce Consulting

Why Salesforce Consultation Service is Important for Any Enterprise

One of the most common question is why consultation?

The answer is in complex- Consultation may enhance the empowerment of your business.

Salesforce consultation is not only empowering the business but also it helps an individual to streamline their business in an organized way. Salesforce implementation benefits in varied business areas like marketing, sales, customer support etc. and consultation helps in understanding these activities. The essential aim of Salesforce consultation is the progress of any business by carefully advising the benefits of Salesforce.

Consulting and Implementation in your business

SFclouds Technologies works in close alliance with sales and marketing teams for successful implementation and consultation. The consultation procedure consists of properly guiding marketing team, sales representatives and managers about its interface followed by its usage.

Salesforce.com CRM allows its users to customize the software and Salesforce consultant carefully analyze the business and advice the customization according to the requirement.

Salesforce consultation helps you rectify errors in the applications when you are not able to figure out the reason behind inadequacy of making profit. It guides you in developing a plan which increases the application performance.

Salesforce CRM software consultation provides training to the personnel so that they can understand the usage and processes easily.

Expertise Matters

Consultation may make business processes streamlined but getting it right takes skills and experience.

SFclouds Technologies provides implementation and consultation services of Salesforce.com CRM that streamline the business processes with the help of their certified consultants.

Fixing The Leaks Using Salesforce CRM

 

Leaky Bucket Concept

This concept is a very simple basic idea that assumes Total Market Share of a company as a bucket with water as customers. A hole in the bucket causes water to flow out. The same happens with customers. In order to either increase or at least retain our market share, company now has to start attracting new customers, or pull competitor’s customers. These are the two ways.

The first one is to find more customers than those going out. This can be done by techniques like Branding, Product Differentiation Marketing, Targeting a new segment etc. But as basic marketing rules say, It is 5 times cheaper to retain a customer than to get or target new ones this technique becomes the secondary choice of intelligent marketers.

The second tactic is to fix the leakage. However an Ideal situation with zero customer loss is never possible, but reducing the loss of customers or in other words making sure that the leak is small and never grows is a better idea. The diagram below gives a basic idea of the concept.

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Now how do we fix the leak?

As mentioned above fixing the leak totally is an ideal situation which is hard to achieve unless your business is a Pure Monopoly, However using Salesforce CRM Techniques can effectively help you retain your customers. Any company would want repeat purchases of its products and for a repeat purchase one must make sure that his customer is always happy. Not only repeat purchases, but a happy customer can be a one who is suggesting his friends and relatives the same product they use. Hence a happy customer is indirectly a Brand Ambassador for your company, and a unhappy customer may be a Damager of your Brand Image.

Customer is the King… and King must always be Happy.

How a Salesforce CRM works?

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As simple as the above block diagram. It will help you make a good customer database which helps you to divide your customers into different types and heads. It provides a centralized way to collect, consolidate, and share data with the present as well as past customers. You can analyze them using it to learn their needs and complaints and understand the reasons which are making your customers unsatisfied. These issues can be addressed by solutions which would help in a proper Customer Relationship Management and this can be done effectively by  Salesforce CRM. Salesforce is the most popular cloud-based CRM software, claiming 14.8% (highest) of the entire CRM software market with its own testing framework and more standardized which gives it a simpler operational profile.

Author is Techno Functional Consultant at leading Salesforce Consulting firm “SFclouds Technologies”, Providing Consulting on Salesforce.com CRM, APEX, Mobile Applications. You have good opportunity to grab veteran professional cloud based services at “SFclouds“. Take free trial offer on CRM for Nonprofits from Salesforce Inc.

Change, but not just for Change

So, you have heard of the Cloud Revolution and like every other business you are looking to get Salesforce.com CRM Implemented for your Organization. Hmmm, Sounds Great! But what next?

You need a Salesforce consultant to implement it properly, because it is just a tool and lack of Focus and poor customization can have adverse effects on your Business as well.

Going through a lot of data can be difficult and time consuming while missing key facts can be devastating.  In every sphere of Business, the most critical choices we make relate to Vendor and being a good judge of them is really difficult. So, the big question is how we get good at sizing first impression.

Here we provide those key points which you should look for in your Salesforce consulting partner:

  1. How many projects, for how many clients?
  2. Industry Verticals worked for
  3. Check if they are really listening to you.
  4. What type of project planning and documentation they do.
  5. Ask for reference and check for recommendations.
  6. Expensive are not always the best.

As with great power comes great responsibility so Salesforce.com understands its role and asks people to get certified on every new release which ensures that they are abreast with the latest development.

Force.com certified developers, Salesforce certified Administrators, Technical Architect, Cloud consultants and knowledge experts in the consultant team ensures that they have demonstrative ability to meet the challenges of a successful Salesforce Implementation and make the Salesforce consulting process a smooth one.

Running a business requires you to travel through the highs and lows and taking those swings and roundabout at every few meters. During times of trouble, it is best to bring in your trusted team of experts and listen to their Insights.

You are excited and you are enthusiastic. The vision of how Salesforce CRM would revive the way you do business keeps you motivated. It’s a good idea to plan to the days before you consider implementing Salesforce. Salesforce can help you accumulate, administer, and scrutinize enormous amounts of consumer data that can be used in a variety of different ways but the data is of no use if its not organized or incomplete. Instead of being a boon to you it can become pain and soon all of your employees will start complaining about how perilous it has become to use Salesforce.

Proper education and training of you staff will help you a lot in the long run. So make sure that you have discussed this with your consultant before you sign that big cheque.

The challenge is when your consultant does not ask right questions or doesn’t take the time to fully understand your business process. However, the goal should always remain to get your consulting partner transfer their knowledge to your employees. You may or may not require a full time Admin, which depends on number of user licenses you have.

Last but not the least, try to be Agile and stay under budget.

Author is Techno Functional Consultant at leading Salesforce Consulting firm “SFclouds Technologies”, Providing Consulting on Salesforce.com CRM, APEX, Mobile Applications. You have good opportunity to grab veteran professional cloud based services at “SFclouds“. Take free trial offer on CRM for Nonprofits from Salesforce Inc.

How NGO & Nonprofits Organizations Can Make the Most of Salesforce.com

Would it be a good idea for you to pick a traditional DRM Software, or take a totally creative methodology? What’s the best answer for volunteer, contributor and stipend administration?

Making a donor relationship management system (DRM, or CRM – for constituent relationship manager) for your Nonprofi may appear as though an overwhelming assignment. To start with, the reason for which a legitimately constructed DRM is composed must be dead set; then, how well it is accomplished influences the whole Nonprofit Organization. A DRM can additionally be expensive to improve; so as to augment the framework’s quality, conglomerations frequently contract experts to help in the DRM’s advancement.

DRMs can help charities stay informed concerning volunteers, contributors, gifts and grantees, graduated class, and different relationships. DRMs likewise track occasions, promoting, and individual co operations – from each mass message to each telephone call launched by the staff or by stakeholders. For this very explanation for why, not-for-profit conglomerations can make gigantic utilization of DRMs.

From numerous points of view, philanthropies face the same tests that bigger partnerships do – and afterward some. Not just are they made out of different inner aggregations –, for example improvement, customizing, advertising, conveyances, and outer issues – with diverse needs, however they additionally should strive to help different outside gatherings – ordering volunteers, following gifts, and giving aid. In view of this, DRMS may really be of more amazing quality to philanthropies than they are to bigger, for-benefit partnerships.

The point when searching for a donor relationship management system, numerous charities choose that open source programming is the right result; and now and again take after the suggestions of board parts or trustees without counseling a master. Open source results are engaging, because of the expense of authorizing a business result. While open source programming is “free” from the get go, there are numerous optional expenses that stick it. For instance, the expense to establish programming updates, arrangement and upkeep expenses can rapidly include – even after the framework has been assembled; supplies and hosting charges can effortlessly add up to many dollars a year. Lamentably, both charitable and for-benefit conglomerations don’t completely comprehend or foresee these auxiliary charges around then a DRM result is picked.

They furnish uphold through the Salesforce.com establishment and are interestingly positioned to help not-for-profits – going from the biggest and decently improved conglomerations, for example the Red Cross; to neighborhood 501(c)3s and establishments with modest staffs. Salesforce.com has the information and assets to help your charitable, if you are a youngster organization or a created one. Get the benefits of Salesforce CRM to your organization to increase your resources like supporters, volunteers & donations too.

Nonprofits & NGOs can ask us any questions on CRM for Nonprofits or get our Salesforce Consulting for your nonprofits and let’s have a win-win game for your nonprofit.